What do pickpocketing and communication have in common?

Derren Brown shows us how to pickpocket, but more important, he shows us how to overload someone else’s perception and focus his attention on something else so that he doesn’t realize he’s being robbed!
As well as being funny, this example hides an important lesson regarding communication. How many times our communication is confusing, too dense, or incoherent between our verbal and body language? In such cases the recipient will not perceive something important.
If you present in public or you are a trainer, make sure you always focus their attention, don’t give more information than they can process, use your body language appropriately and make sure they are perceiving what is really important!

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